Working with us: Taproom Assistant Manager
August 2023
Taproom Assistant Manager
Full Time or Part Time (approximately 40hrs per week or 20hrs per week)
Salary £21,000 to £23,000 Annually depending on experience
About Us
Round Corner Brewing Ltd is a progressive and modern craft brewery based in the 1000-year-old Melton Mowbray Market in the Heart of the East Midlands. We believe Craft is about the relentless pursuit of perfection. This philosophy is why we’ve grown quickly from our humble beginnings in 2018 to now produce some of the most awarded lagers and ales in the UK.
In 2021, we were one of the highest performing breweries at the International Brewing Awards, one of the largest and most prestigious awards globally, with Steeplechase Pale Ale winning one of only a handful of trophies. So far in 2023 we scooped multiple medals at the European Beer Challenge including a Double Gold, and 4x Gold medals. At the World Beer Awards 2023 we were awarded 4x Country Winners and Gold medals.
Founded by Colin Paige - a Head Brewer who has built and run breweries across the world with almost 3 decades of commercial brewing experience & Combie Cryan who was a City Business Director who gave it all up to follow his passion into Craft Beer. Colin & Combie met in 2003 in Wellington, NZ where they were both living and working.
Taproom Assistant Manager
The Assistant Taproom Manager is responsible for leading and driving daily Taproom operations, motivating and developing team members, completing administrative tasks, and ensuring that all guests have memorable, positive experiences by providing industry-leading service.
As an Assistant Taproom Manager you will be working closely with the Taproom Manager and will be responsible for the following:
Your accountabilities will include
- Ensuring excellent customer service is always provided, by yourself and the team.
- Identifying areas of development across your team and supporting with any required training and mentoring.
- Confident in effectively resolving any complaints and offering support and guidance to the team when required.
- Ensuring the taproom is fully stocked in beverages, glassware and sundries.
- Have an eye for detail when it comes to cleanliness and hygiene.
- With a passion for hospitality and giving our customers the best experience.
- Attentive, knowledgeable, engaging and composed under pressure.
- Need to be adaptable and flexible.
- Coordinating and managing opening and closing shifts/duties including deep cleaning, operating day-to-day Taproom activities, and utilising and adhering to Taproom operations checklists.
- With a keen eye for detail, you will ensure that the taproom and the team reflect Round Corner in a positive way.
- Spreading a contagious enthusiasm for Round Corner as a company, brand, and place to work.
- Provides ongoing, positive recognition and fosters an environment of teamwork.
- Assisting Taproom Manager in operational tasks such as interviewing, scheduling, inventory management, ordering, and implementation of standard operating procedures.
- Working with Taproom Manager to establish, implement, and maintain standard operating procedures.
- Maintains compliance with Taproom security procedures.
- Understands, follows, and enforces health, safety and hygiene standards.
Skills and Experience:
- Have previous experience working in hospitality or in a customer-facing role.
- Have previous Leadership/ Management experience.
- Have excellent communication skills.
- Ability to utilise resources and make appropriate decisions independently.
Impeccable attention to detail with excellent verbal and written communication skills.
- Strong planning and organisational skills with an emphasis on execution.
- Strong work ethic and the ability to multitask, prioritise, and adapt to changing situations.
- Confident to lead and motivate your team in a busy, fast-paced environment.
- Be positive and energetic.
- Be attentive and driven to consistently provide a 'WOW' service.
Requirements
- All skills and experience as outlined above.
- Ability to work a flexible schedule as determined by the needs of the business.
- Ability to handle fast-paced, high-pressure situations.
- Ability to sit, stand and/or walk for long periods of time.
- Ability to bend, kneel, reach, twist, and stoop.
- Ability to push, pull, and move full kegs (approximately 35kg) with assistance.
- Following all company health and safety standards including proper use of PPE.
If you believe this sounds like you, email your CV with a brief cover letter telling us why you would be our perfect hire to dan.mcgee@roundcornerbrewing.com
Please write *Taproom Assistant Manager* in the subject line
This role is only open to People who already have the legal right to live and work in the UK